Privacy Policy

Last updated: May 2026

Who We Are

GoNC500.com is a motorhome hire marketplace and NC500 travel guide operated from the Scottish Highlands. Contact: info@gonc500.com.

What Data We Collect

Booking guests: Name, email, phone number, driving licence details, travel dates, and any messages you send through our platform. Payment details are processed by Stripe and never stored on our servers.

Vehicle owners: Name, email, phone, address, location, vehicle details, bank details for payouts, and subscription payment information.

Website visitors: We may use cookies for essential site functionality and anonymous analytics.

How We Use Your Data

We use your data to: process bookings and facilitate communication between guests and owners; process payments via Stripe; send booking confirmations and updates; improve our services; and comply with legal obligations. We do not sell your data to third parties.

Data Sharing

We share your data with: the vehicle owner or guest (as applicable) once a booking is confirmed; Stripe for payment processing; and law enforcement if legally required. Owner contact details are only shared with guests after booking confirmation.

Data Retention

Booking records are retained for 6 years for tax and legal purposes. Account data is retained while your account is active and for 12 months after closure. You may request deletion at any time, subject to our legal obligations.

Your Rights

Under UK GDPR, you have the right to: access your data; correct inaccurate data; request deletion; restrict processing; data portability; and object to processing. Contact us at info@gonc500.com to exercise these rights.

Cookies

We use essential cookies for login sessions and site functionality. We do not use advertising or tracking cookies.

Changes

We may update this policy from time to time. Significant changes will be communicated via email to registered users.